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Payton had saved her money for one year to purchase the "dream doll of a lifetime." Emily, the cute little American Girl doll came to us in a fancy box addressed to Payton Major this June. When I placed the order online, I used Payton's email address so that future sales or updates on the dolls would go directly to her instead of me. Once the order was placed the company sent Payton a generic email letting her know that her order had been shipped. So basically the email came from the shipping department. I check Payton's email every day to make sure that she is only sending messages to a few friends and her grandma, however on one sunny June day I noticed that she had sent a message back to the company or "shipping department"

This is what it said in reply to the email she received letting her know her doll was shipped:

Dear American Girl Doll People,

Whin will are doll come to are house? have a good day love

Payton's mom.

I was laughing so hard, especially at the spelling and use of my name being "Payton's mom" it was great.

Next, I noticed she had sent a second email to the shipping department and this one said:

Dear American Doll people:

This is the real Payton now. Thank you so so so so so so so much for shipping my doll. I have always wanted a doll that looks like me and I saved my money for one year to buy her. I didn't even by any candy or bad stuff so I could by her. I hope you have a good day. It is time for lunch now, what are you having today for lunch?

I love you and thank you again

love Payton Tally Major

I wonder what the shipping people are thinking...do they actually read these emails? I would be laughing and submitting this to my supervisor...it's too cute! We did however receive an email from someone in shipping letting us know that the doll would soon be at our house.

source: http://majorfamilyof4.blogspot.com/2008/08/american-girl-doll.html